Include this
- Mac or Windows version.
- Stremio desktop version.
- Flux version.
- A screenshot of the problem.
- Any install or diagnose report from the ZIP.
Support
Send the diagnostics below so the issue can be fixed quickly.
Restore Stremio first. Then send the Stremio version and the install log. Do not keep reinstalling on top of a broken app state.
Use the download page from your Stripe checkout email to get both the ZIP and license.flux.json. If either link is missing or expired, email support with the checkout email address.
Download the newest ZIP, keep your license.flux.json, and run the installer again. If it still fails, send flux-compatibility-report.txt with your OS and Stremio version.
Mac: open Uninstall Flux for Stremio.command. Windows: run uninstall-windows.cmd. If the normal Windows restore fails, send the PowerShell fallback log to support.